What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your recipient email on the server logs and the notifications are successfully sent to your email. I see no errors so far.
May I suggest to review again on your side, see if they don't end up on your spam folder or not rejected. I would also recommend adding Jotform to your email service provider's white list, this will help. https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
If you continue to encounter the problem, let us know and we'd be happy to help.
Thank you for the prompt reply. I redid the forms today and they were
sucessfully sent, so it looks like the issue has been fixed. But I think
your logs are wrong because none of the non-test ones were received
yesterday. Thank you for the great product. This is my free account but
I also have a paid account under email@example.com and we are just
beginning to use it and see great potential.
Trent Middle School Band Booster Association
Thank you very much again for your patience. This should now be fully resolved. If you have any further problems with your notifications, please create a new thread and let us know as soon as possible and so we can look into it.