What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why do my email recipients have to log in to JotForm in order to execute a form?

    Asked by pgrowney on September 11, 2015 at 12:25 AM

    When I test the form there is no indication that when my membership receives my form via email that they will be required to log on to JotForm.  We do not want our elderly membership to be required to create an account.

    How do we avoid this intrusive action?

    Page URL:
    http://www.jotform.com//?formID=52528134199157

    JotForm email recipients email in
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 11, 2015 at 06:18 AM

    Hi,

     

    If I understand your concern correctly, when you distribute your form to your user then user accessed the form, the user is required to create an account? If so, may I know what is the link you give to your user? The direct link of your form is http://www.jotform.us/form/52528134199157. When user access the link that I have provided it will display the form.

     

    If you are referring to a different concern, can you provide us more details regarding it so we can further check.

     

    We will wait for your response.

    Regards.