What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm getting "Oops.. Reached your limits!" error when replying on submission

    Asked by briandavis on September 12, 2015 at 09:56 AM

    I am responding to submissions and now I'm

    getting that I have reached my limit

    according to my account I have used only
    40 of the 10,000 for silver account.

    My username is briandavis

    account is silver.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on September 13, 2015 at 12:46 AM


    Thank you for reporting and apologies for the inconveniences caused. I have suspicion that the forward and reply limits of submissions for new plans has not been increased yet. I have now raised this to our developers for a resolution. You will be informed here as soon as this gets fixed.


  • Profile Image
    JotForm Support

    Answered by liyam on September 13, 2015 at 01:06 AM


    I've made some updates that addresses this concern. You should be able to send your replies. Otherwise, please do let us know if problem persists.