I'm getting "Oops.. Reached your limits!" error when replying on submission

  • briandavis
    Asked on September 12, 2015 at 9:56 AM

    I am responding to submissions and now I'm

    getting that I have reached my limit

    according to my account I have used only
    40 of the 10,000 for silver account.

    My username is briandavis

    account is silver.

    Jotform Thread 660788 Screenshot
    Page URL: http://theviralcashmachine.com/r/admin/success_-_.html
  • Elton Support Team Lead
    Replied on September 13, 2015 at 12:46 AM

    Hi,

    Thank you for reporting and apologies for the inconveniences caused. I have suspicion that the forward and reply limits of submissions for new plans has not been increased yet. I have now raised this to our developers for a resolution. You will be informed here as soon as this gets fixed.

    Regards!

  • liyam
    Replied on September 13, 2015 at 1:06 AM

    Hello,

    I've made some updates that addresses this concern. You should be able to send your replies. Otherwise, please do let us know if problem persists.

    Thanks.