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  • Profile Image

    How to change the sender name and email in the notification email?

    Asked by ronaldocardoso on September 14, 2015 at 10:29 AM



    I just notice that the notification e-mail is with a bug(?).


    When I submit a form, it automatically sends an e-mail informing that a new project was created.


    The names in pink, are the names that was involved in the project.



    But look at this one:


    Those names appears in the second line right above the title.


    Do you guys now how can I edit it?


    Thank you guys.

  • Profile Image
    JotForm Support

    Answered by Welvin on September 14, 2015 at 02:37 PM

    It's not a bug, that's how you set it up in the notification email. But yes, you can change the sender name as well as the sender email.

    1. Click "Emails"

    2. Click "Notification 1"

    3. Click "Reply-to & Recipient Settings"

    4. Change the "Sender Name" and "Sender Email":