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    {firstName} isn't appearing in thank you redirects

    Asked by JuliaRogers on September 14, 2015 at 01:56 PM

    Thank you page shows " Thank you, !" but I put the {firstName} form field in there. Can you help me figure out how to fix this? 

    Please, and thank you.

    Page URL:

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    Answered by victor on September 14, 2015 at 04:26 PM


    I was just reviewing you form. If you go into the properties of the PET OWNER'S NAME field, you will notice that the name used is petOwner5.

    In your THANK YOU page, you are using the field FirstName. If you like to capture and display the fist name please update this with: {petOwner:first}. If you want to display the last name you would use: {petOwner:last}.

    Please let us know if this helps.