What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    UPGRADE

    Asked by GustavoVeiga on September 15, 2015 at 09:34 AM

    Hello, how are you?

    I have a free account and i'm thinking of upgrade it. I just want to know if I will have access to the forms that have been sent after the limit of the free acount is reached. I want to upgrade, but I can't lose any data, including the ones that will be sent after the limit of the free acount is reached.

     

    Thanks!

    thanks hello and after
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    JotForm Support

    Answered by david on September 15, 2015 at 12:30 PM

    Hi,

    Once you reach your limits for a Free account, you will have a day or two to upgrade before your forms will no longer accept submissions.  Since you have alrady upgraded to Bronze, you are well below your current limits and should not have any issues accepting new submissions.

    If you have any further questions, let us know and we will be happy to help.