What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not saving

    Asked by woodlandsrugby on September 16, 2015 at 01:21 AM

    I've made multiple changes AND SAVED and my changes are not updating. I finally see most of my changes but now I'm having trouble with the email notifications. I have saved the Title, and also a link that aren't reflected. 

    This is a cloned form. I've used it for about 3 years now and have never had these save issues. 


  • Profile Image
    JotForm Support

    Answered by BJoanna on September 16, 2015 at 04:49 AM

    I have checked form that you last modified: http://www.jotform.com/form/52497890879984 

    Inside of that form Subject of email Notification is New submission: {form_title}. 

    When I cloned and submitted my cloned form title of the form was show in my email notification. 

    I was not able to find the link inside of your email Notification. Can you please explain in more details where you want to add link?

    Also if this is not the form you are working on please provide us ID of your form.

    Looking forward to your reply.