What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I need help to insert a rule if payment choice via paypal, then goes to paypal - otherwise check will be accepted

    Asked by AHSPTO on September 16, 2015 at 03:28 PM

    Good Morning,

    I attemped to set up a rule for my form....If the registrant wishes to pay via paypal then they will be directed to the paypal payment box.  I have attached the snap shot of the rule I was attempting to make, but I'm stuck.

    Please advise as to how I complete this rule OR please suggest an alternative.

    Lastly, as I continue to edit save this form, do I need to re-post the code into my website?  Or will my updates automatically update to my website?


    Thank you for your help!



    VP of Communications

    Arcadia High School




    Page URL:

  • Profile Image

    Answered by Ben on September 16, 2015 at 04:45 PM

    You were on the right path Kathy, but the setup above is to redirect to a specific form page, not to show a field depending on the choices - but the setup is the same, just the action is slightly different.

    What I would suggest is to use the following guide: How to Create a Basic Multiple Payment form

    It will show you how to simply create a form with multiple payment options.

    This other guide: How to Update the Multiple Payment Form will show you how to update the same afterwards as well.

    Now since we can assist you with one question / subject per thread, I have moved it to a new thread here: http://www.jotform.com/answers/663754 where we will be answering it shortly.

    Do let us know how it goes with the guides above and if you happen to have any questions along the way and we would be happy to help with the same :)