What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Try embedding using the XARA app in the embed wizard
Please let us know if this addresses your issue, on which page have you embedded the form so we can examine it further.
It works! But not on the mobile website? I can't see it when I want to publish it...
Mvg Shana Rondelez
We are happy to hear that you have successfully embedded your form. However, the code on your website still shows as a script embed, and not an iFrame embed from our Xara platform codes:
I see that the same form is called twice on your website with the same script embed code that is shown in the image above. It is called once in the part that is presented to desktop browsers, and again in the part that is shown to mobile devices.
Because having two items or forms on the same webpage with a same ID in not allowed in web design, and embedding the same form twice essentially makes them have the same ID, your website is unable to create the second form - the one that it shows to mobile devices.
Please try using the iframe code for embedding your form into the Xara website, and see if that helps:
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformeu.com/form/52665856144362" frameborder="0" style="width:100%; height:975px; border:none;" scrolling="no"> </iframe>
Please let us know how it goes.