What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cant down grade plan

    Asked by EnvyBeauty on September 17, 2015 at 01:59 PM

    Can you please down grade my plan to the starter plan. It says to contact you

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    JotForm Support

    Answered by david on September 17, 2015 at 06:34 PM


    I have cancelled your subscription as per your request.  You will no longer be billed and will be downgraded automatically back to a Free account at the end of your current paid period.  If there is anything else we can assist you with, let us know and we will be happy to help.