I would like to request a refund

Good afternoon -

We signed up for the upgrade and paid $ 19.  We have decided to not go further with this service, as we found it too difficult to retrieve help with our questions.

Could we please cancel this and get an immediate refund?

Thanks-

Laurie Roman 

Hi,

I have cancelled and refunded your subscription plan on your account lromandrhymancom. Your account now is back on Free Plan. 

Do let us know if you need further assistance.

Regards.