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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change email address of my account

    Asked by ghazanfar on September 19, 2015 at 08:46 AM

    hi I really need some help. How do i change my default email address i'm trying to send a test message but it's going to anold email address

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    JotForm Support

    Answered by BJoanna on September 20, 2015 at 03:51 AM

    Do you want to change email address of your account or you want to change email address to which your email Notification are sent to?

    If you want to change your account email address, here are the steps:

    1. Login to your account.

    2. Click on the person looking icon and then click on "Account"

    3. Click on "Profile" tab and click on Edit option right of your email address:

    If you want to change recipient email address of you email Notification, you can change it in Notification settings.


    If you are trying to test the email alerts using " Test Email " button please note that this will always send the email notification to the email address associated with the one on your JotForm profile.

    Hope this will help. Let us know if you need further assistance.