All data is captured, but not all of it is shown in the email notification

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    Skorsten
    Asked on September 22, 2015 at 09:48 AM

    Hi

    I have discovered that form data is missing in the regular e-mail inbox. However all the data is visible in the View section of under My forms and also in the PDF-version.

    How do we fix this?

    Best regards

    Nic

     

  • Profile Image
    Ben
    Answered on September 22, 2015 at 12:18 PM

    That means that your email notifier was changed at some point Nic, making it non update-able automatically.

    To rectify this however, all that you should do is to simply either:

    1. remove the old notifier and create a new one or

    2. update the existing email notifier with the missing fields.

    Do let us know how it goes.