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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Not getting PDF form submission?

    Asked by aritchiephoto on September 22, 2015 at 08:30 PM

    Hi there

    Not sure what I'm doing wrong but when my client completes and submits the form I'm wanting a PDF copy of the form with the details/information they have completed - I mean the whole form not just the fields they've completed.  I'm not getting this where am I going wrong?

     

    Thank you

     

    Amanda

     

    Screenshot
    Getting and information where am I thank
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    JotForm Support

    Answered by Charlie on September 23, 2015 at 03:35 AM

    Hi,

    Unfortunately, the PDF submission has a default PDF format. 

    I presume you would like to have a PDF submission with the same format of the live online form but with the fields prepopulated, is that correct?

    There's two workarounds that we can suggest.

    Method 1: Add an edit link in your notification

    Make a test submission and click the "Edit Submission" link, make sure to open it on a Chrome browser, press CTRL+P and this is how it will look like, you can see in the screenshot below that you can save it as a PDF, with the online form's layout intact.

     

    Method 2: It is now possible to customize the PDF submission's format/template, navigate to your Submissions page, when you click "Get PDF", you'll see the customize PDF

     

    I hope this helps.