What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    An image cannot be shown on the email notification & confirmation ...

    Asked by leonip on September 23, 2015 at 11:06 PM


    ... but OK when viewed at www.jotform.com

    Can you tell me why and how to resolve this problem?

    Page URL:

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    JotForm Support

    Answered by Mike_G on September 24, 2015 at 07:32 AM

    I have cloned your form and was able to reproduce the issue you're having. 

    However, this can be solved by, updating your notifier's data table.


    You will need to use the Form Fields section on the right side of the window which represent each value of the fields on your form.


    Here's the result of what I did.

    I hope this helps. Let us know if you need any further assistance. Thank you. 

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    Answered by leonip on September 24, 2015 at 12:37 PM

    Your advice worked!  Thank you very much.