An image cannot be shown on the email notification & confirmation ...

  • leonip
    Asked on September 23, 2015 at 11:06 PM

    An image cannot be shown on the email notification & confirmation  Screenshot 30

     

    ... but OK when viewed at www.jotform.com

    An image cannot be shown on the email notification & confirmation  Screenshot 41

    Can you tell me why and how to resolve this problem?

  • Mike_G JotForm Support
    Replied on September 24, 2015 at 7:32 AM

    I have cloned your form and was able to reproduce the issue you're having. 

    An image cannot be shown on the email notification & confirmation  Screenshot 60

    However, this can be solved by, updating your notifier's data table.

    An image cannot be shown on the email notification & confirmation  Screenshot 71

    Then, 

    An image cannot be shown on the email notification & confirmation  Screenshot 82

    You will need to use the Form Fields section on the right side of the window which represent each value of the fields on your form.

     An image cannot be shown on the email notification & confirmation  Screenshot 93

    Here's the result of what I did.

    An image cannot be shown on the email notification & confirmation  Screenshot 104

    I hope this helps. Let us know if you need any further assistance. Thank you. 

  • leonip
    Replied on September 24, 2015 at 12:37 PM

    Your advice worked!  Thank you very much.