What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to change width of Drop Downs in the Designer

    Asked by destinationblues on September 24, 2015 at 11:24 AM

    The designer is not working correctly. It opens but says I have no forms. I need to change the width of the drop down fields so that all text is visible.

     

    I need to fix this ASAP!

     

    https://secure.jotformz.com/form/52655341021647

     

     

    Page URL:
    https://secure.jotformz.com/form/52655341021647

    designer correctly
  • Profile Image
    JotForm Support

    Answered by Boris on September 24, 2015 at 01:48 PM

    We are sorry for the inconvenience, your form seems to open fine in the Designer on my end.

    Could you please try logging out and back into your JotForm account? It might be that your login session had expired, which could explain why you would receive an error stating that you do not have any forms.

    Your drop down fields are currently limited with a maximum width of 50 pixels. To change the width of all your drop down, you can click on any one of them in the Form Designer, and change the width from 50 to something like 250:

    I hope this helps. Please let us know how it goes.