What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to save my themes

    Asked by brewpublik on September 24, 2015 at 11:33 AM
    I cannot save my custom themes, either :(.
    save theme Theme Theme Store
  • Profile Image

    Answered by Ben on September 24, 2015 at 11:35 AM

    Can you please tell us what is the form and as mentioned on the other thread, please do note that you will not be able to save the theme from a form that already has some theme applied to it, but we will be able to see if this is the case, once you share the URL to the form with us.

  • Profile Image

    Answered by glitterstarz10 on October 07, 2015 at 11:19 AM

    I am having the same exact problem.  Tried in multiple browsers with no success.  The [Save Theme] button does absolutely nothing.

    http://form.jotformpro.com/form/52784701221955?

  • Profile Image

    Answered by Ben on October 07, 2015 at 12:41 PM

    I see that you have posted on one more thread in regards to this as well, so I have moved your question to your own thread that you can find here: http://www.jotform.com/answers/677998

    My suggestion is to always open your own threads instead and if needed, to reference the other threads, which allows us to have all details in one place.

    We will be replaying back to you on the thread mentioned above - I will update the second thread in regards to this as well so that the new thread (http://www.jotform.com/answers/677998) is easy to locate.