What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to send an auto responder email to the person who submits my form every time the form "status field" is changed?

    Asked by mbernier on September 24, 2015 at 01:24 PM

    When the person first submits the form the form status will be "submitted online".

    The the person is going to send the completed form, along with blue prints and other backup documentation in the U.S. Mail because most of the backup can't be copied.

    Then the adminstrator who will get the backup in the mail will go in and change the status to "Packet received by diocese".

    Then the administrator will determine which of our Level I approvers needs to approve it and will change the status to "Sent to Level I approver for review"

     

    So every time the status is changed to a new step, I want the person who submitted the form to get an email showing that new status so that they know where in the review process their project approval request is.

    Page URL:
    http://form.jotform.us/form/52654096551156

    Screenshot
    Auto Responder Email status email email TO
  • Profile Image
    JotForm Support

    Answered by Welvin on September 24, 2015 at 04:06 PM

    You would need to setup a send email after submission conditional logic to have this in the form. But you cannot use an autoresponder because it won't work. You will need to create a notifier instead. Here's our guide on how to setup the conditional logic:

    http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection

    Please get back to us if you need further assistance about this matter.

    Thanks