the text i type in my form that is embeded with a direct link on my website does not show up.

  • CreatureComforts
    Asked on September 24, 2015 at 6:18 PM

    I put two forms on my website with JotForm and when I opened them to try them out..... I couldn't type in the text fields. I went back to the builder and I cant do anything from them either.

    Page URL: http://www.creaturecomfortsboarding.com/documents
  • Chriistian Jotform Support
    Replied on September 24, 2015 at 10:35 PM

    Hi,

     

    I checked the forms embedded in your website. The first form - http://www.jotform.us/CreatureComforts/Owner_Pet_Vet_information seems to be working fine. I was able to input value on the text fields.

    the text i type in my form that is embeded with a direct link on my website does not show up Screenshot 30

    However, when I access the second form - http://www.jotform.us/CreatureComforts/Boarding_and_Daycare_Agreement I was not able to input any value on the fields.

     

    As per further checking, it seems that the value is inputted but the font-color of the text of the field is white so it is not visible.

    the text i type in my form that is embeded with a direct link on my website does not show up Screenshot 41

     

    Can you try to inject this custom CSS code in your form to fix this?

    .form-textbox {

        color: black !important;

    }

     

    To inject custom CSS code, you can follow the instruction provided in this article: How to Inject Custom CSS Codes.

     

    Do let us know if you need further assistance.
    Regards.