What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    NEED HELP: Missing files

    Asked by bfuentes on September 25, 2015 at 03:23 AM

    what are the most common issues where a field is required yet when we upload files in Jotform, even if it says the files have been accepted receipt, Gsheet integration, GDrive integration show that files are not being uploaded in a certain field.


    Im on Silver account and I have a form with ~20 fields where respondents can upload documents.

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    JotForm Support

    Answered by Chriistian on September 25, 2015 at 05:09 AM



    Is this the form you are referring to - http://www.jotform.me/form/52561924388464? It seems that it is related to your other thread. But can you try to reintegrate the Google Sheet and Google Drive integration and see if it will now work? 


    We will wait for your response.