NEED HELP: Missing files

  • bfuentes
    Asked on September 25, 2015 at 3:23 AM

    what are the most common issues where a field is required yet when we upload files in Jotform, even if it says the files have been accepted receipt, Gsheet integration, GDrive integration show that files are not being uploaded in a certain field.

     

    Im on Silver account and I have a form with ~20 fields where respondents can upload documents.

  • Chriistian Jotform Support
    Replied on September 25, 2015 at 5:09 AM

    Hi,

     

    Is this the form you are referring to - http://www.jotform.me/form/52561924388464? It seems that it is related to your other thread. But can you try to reintegrate the Google Sheet and Google Drive integration and see if it will now work? 

     

    We will wait for your response.
    Regards.