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  • Profile Image

    Embedded form not responsive on an iPhone

    Asked by aurjones on September 25, 2015 at 05:17 PM

    Hiyi have used the html code on my blog and the form is not responsive on my iphonw

    what do you suggest

    i am a big fan of your site and I wish you can offer me some help

    many thanks 

    Page URL:
    http://aurorejones.com/strategy-call-application/

    site
  • Profile Image
    JotForm Support

    Answered by Boris on September 25, 2015 at 05:47 PM

    I do not see any of our forms on that page: http://aurorejones.com/thank-you-strategy-call-application/

    However, I have found one on this page instead: http://aurorejones.com/strategy-call-application/

    I do see that mobile responsiveness has been correctly enabled on this form, and I also do see that your form looks a little off when that page is opened on an iPhone. It looks as if the right-hand side is getting cut off:

    However, your form displays perfectly fine on an iPhone when the form is opened through its direct link: http://www.jotformeu.com/form/52523655118353

    Since the form is responsive when viewed directly, I believe that the problem comes from some setting on your website - most likely its viewport setting. I see that viewport on that website sets a maximum scale, which is never recommended - it prevents mobile devices from zooming into your pages.

    Please try removing the maximum scale, so that your website's viewport is set as follows:

    <meta name=viewport content="width=device-width, initial-scale=1">

    You can open this link to read more about viewports.

    Please let us know how it goes.

  • Profile Image

    Answered by aurjones on September 25, 2015 at 06:47 PM
    Many thanks
    On Friday, 25 September 2015, JotForm Support Forum <
    noreply@jotform.com> wrote:
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on September 25, 2015 at 06:58 PM

    You are most welcome.

    Please don't hesitate to open a new thread if you need any other assistance, and we will gladly help.