What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    How can forms get submitted when required info isn't filled in?

    Asked by mojo30 on September 27, 2015 at 09:17 AM

    I have a form that has required fields on it, but I'm getting submissions with no information.  It appears your required field functionality isn't working (at least on some browsers)

    Please advise.

    Page URL:
    http://www.zinfinityrv.com/make-a-reservation.html

    Screenshot
    Submissions required field some browsers script conflict
  • Profile Image
    JotForm Support

    Answered by jonathan on September 27, 2015 at 07:28 PM

    This could be due to script conflict that is happening between your script embedded form and those other existing jquery scripts on your website.

    I suggest you try first re-embedding the form to the website using instead its iframe embed code.

    user guide: -Getting-the-Form-iFrame-Code

    Make sure to clear/clean first the website of the old script embed code of the form before adding the new iframe embed code.

    Test and observe afterwards if there are still submissions that get through by bypassing the required field validation.

    Hope this help. Let us know how it goes.