What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Ability to select an existing folder in Google Drive integration

    Asked by MORWA on September 28, 2015 at 10:20 AM
    FWIW - I endorse this request to use already existing folders in Google Drive's integration.  Pretty please?  :)
    Google Drive Google Drive existing folder existing directory pick folder pick directory select folder select directory
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    JotForm Support

    Answered by Boris on September 28, 2015 at 10:26 AM

    I have forwarded this thread to our developers as a feature request, and we will certainly let you know here when or if this feature is implemented.

    Thank you.

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    JotForm Developer

    Answered by deniz on October 08, 2015 at 03:11 AM

    Hi MORWA,

    For using already existing folders in Google, we need to have fully authentication on your Drive.

    In order to make sure your files are safe, when we are integrating with Google, we are asking our users to give us permission to create a new folder and its permission. Otherwise, you can lose your files or folders by mistakenly rewritten.

     

    Hope this clears your question.

    Thank you.

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    Answered by KnoxAdmin on December 16, 2015 at 08:28 AM

    Hi -

     

    I support this feature request as well.  I'd really like to keep my form submissions and the related Google spreadsheet in the save folder.

     

    Thanks!

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    JotForm Support

    Answered by mert on December 16, 2015 at 09:49 AM

    Actually, you can use the existing folder from your previous Google Drive integration, if you set the folder name same with the one in the Drive. Please, see it from the below:

     

    Please, try this one to store your new submissions into existing Drive folder. For further assistance, we are always here to help you.

     

    Thanks.

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    Answered by KnoxAdmin on December 16, 2015 at 09:53 AM

    Hi -

     

    I tried this on the Google Spreadsheet side, but I ended up with two folders on Google drive with the same name.

    Am I missing something?

     

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    JotForm Support

    Answered by mert on December 16, 2015 at 11:04 AM

    According to my researches, this issue is completely related with the Google Drive's behaviors. On my try, it didn't create a second folder; but on yours, it created another folder. Also, I asked this issue to our Integration team and they confirmed that there are some restrictions about this issue on Google Drive side. Because of this, they can't add any improvement on this integration.

    However, its behavior can change time to time like we have experienced. You can remove the current integration and try to recreate integration.

     

    Thanks.

  • Profile Image

    Answered by KnoxAdmin on December 16, 2015 at 11:06 AM

    Makes sense.  given the rare burp I see with Google. 

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    JotForm Support

    Answered by Boris on December 16, 2015 at 12:18 PM

    We are glad to hear that our colleague's clarification helped.

    If you need any other assistance with your forms, please don't hesitate to open a new support thread about it, and we will do our best to help.