form in designer does not appear same when saved and operates differently when embedded

  • pictofunder
    Asked on September 28, 2015 at 5:58 PM

    The form in the designer looks like I want it to. It does not appear the same when saved and does not scroll/size/operate like either on the site. How can I get consistency from what it looks like designed to what shows up on the site. Thanks.

    Page URL: http://merchant.refreshforthecause.com/new-page1
  • Chriistian Jotform Support
    Replied on September 28, 2015 at 10:31 PM

    Hi,

     

    It seems that the background image is being stretched out due to the height set to the iFrame code.

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformpro.com/form/52645657783974" style="width:100%; height:5822px; border:none;" scrolling="no" frameborder="0"></iframe>

     

    Can you try this iFrame code? I have reduced the size of iFrame and added the scroll so the form can still be viewed.

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformpro.com/form/52645657783974" style="width:100%; height:822px; border:none;" scrolling="yes" frameborder="0"></iframe>

     

    Do let us know if you need further assistance.
    Regards.