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    form in designer does not appear same when saved and operates differently when embedded

    Asked by pictofunder on September 28, 2015 at 05:58 PM

    The form in the designer looks like I want it to. It does not appear the same when saved and does not scroll/size/operate like either on the site. How can I get consistency from what it looks like designed to what shows up on the site. Thanks.

    Page URL:
    http://merchant.refreshforthecause.com/new-page1

    saved same when embedded and
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    JotForm Support

    Answered by Chriistian on September 28, 2015 at 10:31 PM

    Hi,

     

    It seems that the background image is being stretched out due to the height set to the iFrame code.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformpro.com/form/52645657783974" style="width:100%; height:5822px; border:none;" scrolling="no" frameborder="0"></iframe>

     

    Can you try this iFrame code? I have reduced the size of iFrame and added the scroll so the form can still be viewed.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformpro.com/form/52645657783974" style="width:100%; height:822px; border:none;" scrolling="yes" frameborder="0"></iframe>

     

    Do let us know if you need further assistance.
    Regards.