Notification Emails Fail to Send

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    nathan.harding
    Asked on September 28, 2015 at 08:54 PM

    Hello


    Notification emails have been failing to send for the last 18 hours.

    We have made no changes.

    Here is the main form: formID=40340873281855

    Thanks.

  • Profile Image
    Chriistian
    Answered on September 29, 2015 at 03:14 AM

    Hi,

     

    Have you checked your email if it was in the bounce list? If it is, you may remove it from there and fix the necessary corrections. A detailed guide can be found here: How to remove your email address from bounce-list

     

    Do let us know if you need further assistance.

    Regards.

  • Profile Image
    nathan.harding
    Answered on September 29, 2015 at 04:41 AM

    Hello

    No the email addresses are not in the bounce list.  It looks like you have an issue.

    Also - we have changed nothing on our side.

    Thanks.