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    I created a test scenario for testing in the PayPal sandbox but my facilitator account was not updated

    Asked by iwagepeace on September 29, 2015 at 12:49 PM

    I think I must have missed a step:

    I created a clone of a form the used the "source code" button to extract the source and replaced the production version with the "test" code, added the code to my html file in my test area (same domain).

    Next I uploaded the html file to the test area on the live site and ran my test.

    The test worked showing the buyers account had been decreased by the amount I entered on the form. 

    So all is well except I thought that the "facilitator account would have increased but it didn't change????

    I did set the "payment review" option to "ON" ... maybe that is the answer OR

    maybe I needed to add something more to the form?

     

    PLEASE HELP.... you have been great...Thank you!!

     

    Updated sandbox not updated
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    JotForm Support

    Answered by Charlie on September 29, 2015 at 02:24 PM

    Hi,

    I presume you are testing under the form titled "Clone of Fundraiser IWagePeace". May I know if you are using a sandbox Paypal account? Here's an article about sandbox test accounts: https://developer.paypal.com/developer/accounts/. Or are you using a live account?

    You could also try setting the "Review Payment" to off and see if that works:

     

    Also, if you are getting any error messages, please do let us know.

    We'll wait for your response.