How can I cancel my subscription

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    Asked on October 01, 2015 at 08:51 AM


    My form is only active a couple of times a year so I don't need to pay the monthly subscription every month. I only need it a month at a time then I'd like to suspend it.

    How do I do that?



  • Profile Image
    Answered on October 01, 2015 at 10:24 AM

    Nat, you can cancel your subscription at any time by following our guide:

    How to Downgrade Subscription back to Free Account

    After cancelling a subscription, you will no longer be charged, and your account would be downgraded back to free (Starter) plan once the already paid-for time runs out - known as subscription expiration date.

    If you need any further assistance, do let us know and we will be happy to help.