Adding multiple recipients to receive the email notification

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    Asked on October 01, 2015 at 12:06 PM

    Hello there:

    Can you tell us where to double check our settings. We would like and to receive all copies of any new submissions that come in.

    But I don't think it's working correctly.

    Please let us know how we can get this fixed.

    Thanks much,


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    Answered on October 01, 2015 at 02:22 PM

    Can you please tell us which forms you have set these emails to be sent on so that we can check them for you if they are not working.

    If you wish to set it all up Susan, you can follow the steps here: Send Notifications to Multiple Recipients

    If you follow the steps, but have some issues during the setup or after, please do let us know and we would be happy to look into it for you :)

    I do however suggest taking a look at the following guide that will explain a bit about the testing of the emails: How to properly Change and Test a New Email Recipient Address.