What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The submissions data tool is pulling extraneous information about accessing our survey.

    Asked by ACRajones on October 02, 2015 at 08:19 AM

     I have never seen this before yesterday.  It should just pull up the case id number and not have browser and access information.  I have tried 3 different browsers.


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    Answered by victor on October 02, 2015 at 10:12 AM


    When reviewing your form I noticed that you had enabled the option to capture browser information. If you open the properties of your CASEID field, you will notice the option BROWSER INFO enabled.

    Once you disable this option, you should no longer view the browser information.