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  • Profile Image

    Delete submissions/uploaded files

    Asked by dr770 on October 02, 2015 at 09:00 AM

    Hi,

    my account shows that i have 88mb of uploaded files.

    I have couple of questions regarding this:

    1. As soon i know, all forms with submissions containing files are moved to another account. So why this 88mb are still there?

    2. I could find no possibility to delete submissions. This button: http://i.imgur.com/YzyQJ9a.png seems to delete whole form, write?

    3. How can i filter submissions which are containing files?

     

    Thanks

    Screenshot
    Submissions uploaded files delete submissions png find
  • Profile Image
    JotForm Developer

    Answered by erhan on October 02, 2015 at 11:09 AM

    Hi,

    First of all, we are sorry for the inconvenience. I will answer your questions in the same order you asked.

    1- It should be a bug, and we thank you for your feedback that helped it to be raised up. I have manually delete your file quota though.

    2- Deleting submission(s) can be done at Submissions page of a form. To get there, you should click Submissions button while the related form is selected. (please see the images below)

     

     

    3- You can filter (not filtering really) to see which submissions has file by sorting file upload column. (please see the image below)

     

    Please feel free to contact us for any further assistance.

    Best.