How do I edit submissions?

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    belgllc
    Asked on October 02, 2015 at 06:05 PM

    Hello,

    Due to the issue that I was experiencing where submissions are missing data entered by registrants, I'd like to go in and add the missing info. I have attempted to do this but the information I added still does not show up in the submission.

    For example, I opened my submissions. Selected the submission I need to edit and clicked "edit" in the right hand corner of the screen. My form opened, and I added "delegates" to the delegate list of Xavier University. However, after I re-submitted the form, I received an email saying the form was edited. However, the delegates still aren't listed.

    Am I doing something wrong? Please help.

  • Profile Image
    belgllc
    Answered on October 02, 2015 at 06:43 PM

    After submitting this question, I actually updated the autoresponder email to include an edit link. I then created a test submission with institution name "University of Test". The initial submission only listed 1 delegate in the list, which when I received my confirmation was listed. However, I went back in to edit the form, I wanted to add 2 additional delegates to the list. This time my confirmation as well as submission did not show any delegates in the list. I'm thinking its a glitch with the Configurable List widget? Any ideas?

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    KadeJM
    Answered on October 03, 2015 at 01:49 PM

    From what I understand of your issue it seems as though you are not receiving the information via your autoresponder even after attempting to edit it involving the Configurable List Widget? Or?

    I tested this by itself but it appears to have been a temporary issue probably because you didn't have it there originally as it should update after editing.