What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I edit submissions?

    Asked by belgllc on October 02, 2015 at 06:05 PM


    Due to the issue that I was experiencing where submissions are missing data entered by registrants, I'd like to go in and add the missing info. I have attempted to do this but the information I added still does not show up in the submission.

    For example, I opened my submissions. Selected the submission I need to edit and clicked "edit" in the right hand corner of the screen. My form opened, and I added "delegates" to the delegate list of Xavier University. However, after I re-submitted the form, I received an email saying the form was edited. However, the delegates still aren't listed.

    Am I doing something wrong? Please help.

    Page URL:

  • Profile Image

    Answered by belgllc on October 02, 2015 at 06:43 PM

    After submitting this question, I actually updated the autoresponder email to include an edit link. I then created a test submission with institution name "University of Test". The initial submission only listed 1 delegate in the list, which when I received my confirmation was listed. However, I went back in to edit the form, I wanted to add 2 additional delegates to the list. This time my confirmation as well as submission did not show any delegates in the list. I'm thinking its a glitch with the Configurable List widget? Any ideas?

  • Profile Image

    Answered by KadeJM on October 03, 2015 at 01:49 PM

    From what I understand of your issue it seems as though you are not receiving the information via your autoresponder even after attempting to edit it involving the Configurable List Widget? Or?

    I tested this by itself but it appears to have been a temporary issue probably because you didn't have it there originally as it should update after editing.