What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to get an email form has been submitted but not include the form itself?

    Asked by cjhathaway on October 03, 2015 at 08:39 PM

    I'd like to be notified by email that a client has submitted a form, but because the forms will contain confidential client information, I'd prefer that the form itself not be part of the email notification.

    Is this possible?

    Are there any other security measures I should consider to ensure my client's info remains secure and confidential? There  will NOT be any payment processing included in the form.

    Thank you for any advice / assistance you can offer!

    Best,

    Cj Hathaway

     

    email form email email notification
  • Profile Image
    JotForm Support

    Answered by Welvin on October 04, 2015 at 10:25 AM

    You can create a notifier in the form: http://www.jotform.com/help/25-Setting-Up-Email-Notifications. You can remove the entire content of the email and replace it with a text or whatsoever that would let you know that a submission has been made in your particular form.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on October 04, 2015 at 10:31 AM

    Are there any other security measures I should consider to ensure my client's info remains secure and confidential?

    Your form submissions are secured. We do not have any issues with the data security in the past up until this time. The data will remain secured, but not unless you will share it to anyone publicly. 

    If you want an extra layer of security, you can enable the encryption in the form. Here's our guide for that:

    http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert

    Thanks