Jotform embed form is flashing for 1 sec and disappear from page

  • Profile Image
    rewiaca
    Asked on October 04, 2015 at 09:39 AM

    Hello!
    I'm using embed form, but i have problems:

    win8 desktop looks good:
    http://prntscr.com/8nlr1a

    BUT on iPhone - there is no form. Form is just flashing and i can see it only for 1 second, than - it disappear. Screenshot from iPhone(no form at all):
    http://prntscr.com/8nlr93

    ios embed script opens like:
    http://prntscr.com/8nlqwm

    Likely Jotform support will recommend use iframe, BUT:

    When i use iframe i have problems:
    1) no form displaying in win8 desktop (and no erros&conflicts: http://prntscr.com/8nlu4q)
        And when i open direct url: http://form.jotformeu.com/form/52561009655354 - i can see form. BUT when i deleting this script - http://pastebin.com/JgnCxhz1 , which comes in code to place from jotform.com - all good, i can see form

    2) form is overflowing in iPhone, so i cant see all fields in form and submit button also


    So.. HOW I CAN EMBED JORTFFORM??
  • Profile Image
    rewiaca
    Answered on October 04, 2015 at 11:44 AM

    Also:

    iframe preview is broken:

    http://prntscr.com/8nn8fy

  • Profile Image
    ashwin_d
    Answered on October 05, 2015 at 12:56 AM

    Hello rewiaca,

    Your understanding it correct. In this case, we would suggest you embed your form using its iFrame embed code. 

    #1. It could be that there is some code conflict between the iFrame script code and the other scripts available in your webpage. Please embed your form using its iFrame embed code without the script code. I did check your webpage and found that you are only using iFrame embed code already and your form is being displayed correctly.

    #2. As we cannot answer multiple questions in one thread, I have moved your second question to a new thread and you will be answered here:  http://www.jotform.com/answers/676174 

    Thank you!

  • Profile Image
    rewiaca
    Answered on October 05, 2015 at 03:09 AM

    #1. It could be that there is some code conflict between the iFrame script code and the other scripts available in your webpage. Please embed your form using its iFrame embed code without the script code. I did check your webpage and found that you are only using iFrame embed code already and your form is being displayed correctly.

    I've pasted iframe code without 2nd line with:

  • Profile Image
    Kiran
    Answered on October 05, 2015 at 08:52 AM

    As I check your webpage, the form seems to be displayed correctly now and I was able to submit it normally. I've tried submitting the form using a PC and iPhone simulator and it seems to be working fine.

    If you still experience any issues, please let us know. We will be happy to take a look again for you.

    Thanks!