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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not being displayed correctly in mobile device.

    Asked by jetsetguys on October 05, 2015 at 10:45 AM

    Hello,


    For some reason my form looks perfect on a computer by on Mobile it is all screwy. I believe I have the mobile responsive widget in there. Any advice or help would be appreciated.

     

    Link below.

     

    https://secure.jotform.us/jetsetguys/password-request

    Page URL:
    https://secure.jotform.us/jetsetguys/password-request

    Mobile mobile issues JotForm hello secure.
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 05, 2015 at 01:10 PM

    Hello jetsetguys,

    I did check your form and I am able to replicate the issue you are having, Your form does not appear correctly in mobile device. This issue is caused because of the form width and the "Horizontal Padding" you have set in your form. Reducing the padding and form width will solve your problem. Please check the screenshot below:

     

    Do try it out and get back to us if you have any trouble.

    Thank you!