- rlzolinasAsked on October 06, 2015 at 12:42 PM
Ever since Jotform has redesigned the interface, I have been unable to add a specific sender name and must choose a field or Jotform. Why is this occuring and is there any way around it?
- CharlieAnswered on October 06, 2015 at 02:16 PM
Thank you for your feedback, I'm not sure if the "Sender Name" field previously allowed custom text there. Perhaps you were referring to the Autoresponder? It allows you to set a custom sender name by input there.
If you want to set a "Sender Name", usually the notifier fetches the "Full Name" field or any field that refers to the person who is filling out the form, but if you want to setup a fixed sender name, can try setting up a hidden field and adding a default value on it. Here's an example:
You can then use the hidden field in the "Sender Name" in the notifier. Here's how I will receive a notification with the fixed sender name:
Let us know if that helps.
- rlzolinasAnswered on October 06, 2015 at 02:18 PM
- CharlieAnswered on October 06, 2015 at 03:21 PM
You are welcome. Should you need any assistance again, please do not hesitate to open a new thread here in the forum.