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    Form shows random characters when submitting it?

    Asked by weirchad on October 07, 2015 at 03:08 PM
    #2 - I have an issue that when I click "submit" there is a whole bunch of gibberish and random letters that autofill into the form. Like this example: glhEv6XJiR3f4pO6WNs+sRSD/pLbe9F1vZzxXgckLCO6McDzP3aC2algkoOANewgWYj+UQxFR1TyAizg6AB6b8nXDSvWtJHCckz7V3Ir4mOxSgQYi8NoJq7Yy7A+9cd+ZWg7CwsNjdt06Q9vH7W+S0tlP/Dx7jA/U9TiNvzvBg3kgnGcX5VJA/BqUdoqIUZBQbu6P4aGSEfy2mxTH3vC+Ig26ov5fbrUKBPw4fZmc90KMs9dKd70OkFb2lR1Wis0hWdhACOTQi30QKh1/WyRgCW0XRdy9eSWq8mn2lTufitlcnB426/D/ECTbNp2cEYe59D8NVe5lLmXfBKqaYebXA==#Jot#YM8O+eb/LJdG6bJf+a+4glcgrlCHB5/0ellNF9dgK1/L+bBWDvyfrHPu6wEj7vnYGEzHCFcSKZh/62SQU0J02HZFcSXP1r7EePZtzS7+jUN2BtryoIAuGgtjEKUMFw4vBcdZkOmrrz/yNuYbonFpZC11KYYO+W4FSesX7RTQWNcl0w98jvIYjWQhoma6InvMdzRhTJj270cfTjo+F8fUM32VLEo/F6GW+sHagP2v/uUM+tJW99NBH8ilFiRpjYmob5+TgpJN3y5HR/ivg8LhKyQSEKKBcEi9RNC6rCdj28DBArCJgxir9l/fhcjArullD2SJcLU5yPHyrbIj4Zpyag==#Jot#TwYf3VplVxsJRcGuG/90YO/NLVh/SL6lEb8ESldjLj2kzrFBTuNAoSzLgo81Bh82dlIG7nwvoq/Qq/jjJInyaryOZt04RAOywCxTLLWIHPbBfBHUYpCg/yoNPZI71b02up9eo/XJknDTQFlK5KM+ZtYsO2m35eVhbgEe9qaXkG7pYOomRhOF/qxTf6VOOapDASX+tZFAnR3GO6IlRqTnKyy9dQ5ER5Gmc6laLpQ/KF+2vD1xA0/IH3htQtG8veUTQaCDFe5+y9qIWyVpoBK268giwkSVpvlMDUP8T62R4KBLa3hpt+MHDrqZ74ri4wQAnwsKllGFHJEbLw0L3bi3mQ==#Jot#i9fDHLKUce69e0Hp+qFq7tPhPk5mr+hT8QEuweLhYSxWGSt+niiqiDSUvQSfaGFlvv47ky7kd6ThYhoVUlUQ5pybaG/Hexe7dszrfV75GF05OdwmGaiqFUrin5lWHyVQ2kgL/EcR5DFbmkZFltSnA/788IU2y05XmEF4iVP7LO3kZpASj/isGcmkuL88FTWToYta8T1qHJZJPHDZ/aQCGmg1zrYXfQlhGbAqpMmAv5LHsns5gLTtXMbA83E5JsliK62nWxy6sjzy75waiHG7aBIJEM3qbBrvQ2UetmDiya9x9jzg9/C1DkypTsCMNpPiVskB0PnhEzmc0Pb3qH6wHA==
    encrypted form
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    JotForm Support

    Answered by Charlie on October 07, 2015 at 03:15 PM

    Hi,

    This is because your form is using the Encrypted feature, the green lock icon besides the submit button is the indicator that it is using the encryption feature.

    To learn more about the Encrypted Forms feature, please refer to this guide: http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert. Please note the "Frequently Asked Questions" and the "Important" notes mentioned in the guide.

    Here's a blog post about it: http://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security 

     

    Please do have time to read the articles I have mentioned to learn more about the Encrypted feature, the benefits and the limitations that it has.

    Thank you.