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Why am I getting this error message when trying to complete a form with a PayPal payment?Asked by jray23 on October 08, 2015 at 06:28 PM
I'm trying to test out a form to make sure it works, and when I click Submit and it should be taking me to the PayPal payment page, I get this error message:
I've tested before and not had this issue. It's happening to others here at the office too so I need to fix this before people start ordering for real. This is the link to the form (actually there are two) in question:
I can't seem to find the error message you mentioned. If that's an image, would you mind uploading it on your post? http://www.jotform.com/answers/679180
By the way, I also checked your Paypal payment field and it seems configured properly. Perhaps the error message would give us better insights about the problem.
We'll await your reply.
Thanks for the reply EltonCris. I thought I had included the screenshot but I guess I posted it incorrectly. At any rate, I tested it again today and it seems to be working, so perhaps there was just something wrong on PayPal's end that they've fixed.
Cool. Glad to hear this is now resolved.
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Have a happy weekend ahead! )