- jray23Asked on October 08, 2015 at 06:28 PM
I'm trying to test out a form to make sure it works, and when I click Submit and it should be taking me to the PayPal payment page, I get this error message:
I've tested before and not had this issue. It's happening to others here at the office too so I need to fix this before people start ordering for real. This is the link to the form (actually there are two) in question:
- JotForm SupportEltonCrisAnswered on October 09, 2015 at 01:57 AM
I can't seem to find the error message you mentioned. If that's an image, would you mind uploading it on your post? http://www.jotform.com/answers/679180
By the way, I also checked your Paypal payment field and it seems configured properly. Perhaps the error message would give us better insights about the problem.
We'll await your reply.
- jray23Answered on October 09, 2015 at 05:10 PM
Thanks for the reply EltonCris. I thought I had included the screenshot but I guess I posted it incorrectly. At any rate, I tested it again today and it seems to be working, so perhaps there was just something wrong on PayPal's end that they've fixed.
- JotForm SupportEltonCrisAnswered on October 09, 2015 at 06:43 PM
Cool. Glad to hear this is now resolved.
Feel free to contact us again should you have any other questions or concerns.
Have a happy weekend ahead! )