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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox integration not working

    Asked by rnld on October 14, 2015 at 08:56 AM
    another problem is the dropbox didn't show in PDF file  but in the email that i received its show ..
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    JotForm Support

    Answered by Chriistian on October 14, 2015 at 09:22 AM

    Hi,

     

    If I understand your concern correctly, you have integrated your form to Dropbox, however, the PDF file for the submission is not being sent to your Dropbox? I tried to integrate one of my forms to Drop Box but I was not able to replicate the issue you are reporting. Can you try to reintegrate (remove integration and integrate again) you form to Dropbox and see if it will work now?

     

    We will wait for your response.
    Regards.

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    JotForm Support

    Answered by Chriistian on October 15, 2015 at 01:22 AM

    Hi,

     

    I have read the reply you posted on your other thread: https://www.jotform.com/answers/680999 regarding this issue. Can you provide us a screenshot of the inadequate PDF you are mentioning you have received so we can further check the issue?

     

    We will wait for your response.
    Regards.