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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emails all say undefined in body

    Asked by intouchoffice on October 14, 2015 at 03:49 PM

    We started receiving emails from the form we created today that say Undefined instead of showing the forms content. I've cleared our cache and deleted our email notifications to add them fresh again and we are still having the issue. 

    Page URL:
    http://form.jotform.us/form/52856449819169

    undefined email undefined
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    JotForm Support

    Answered by Welvin on October 14, 2015 at 06:58 PM

    I have added my email address in your current notifier and tested your form and the email contains the correct data:

    Did you embed the form to your website? If so, please let us know the link here so we can test/check it further.

    Thanks