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  • Profile Image

    on one of our forms the "Country Picker" drop down selection widget isn't functioning

    Asked by AOACINT on October 15, 2015 at 12:28 PM

     

     

    Can this be fixed from your end, or on ours?  Please advise.

     

    Daniel

    Page URL:
    https://secure.jotformpro.com/AOACINT/AOACMEM

    Selection tool drop down selection drop
  • Profile Image
    JotForm Support

    Answered by david on October 15, 2015 at 02:31 PM

    Hi,

    I checked your form and indeed, the country selection is not working properly:

    I created a quick test form with just the widget and had the same thing occur in my test form.  The countries are not shown:

    https://form.jotform.com/52875977147978

    I will forward this to our developers to have a closer look.  We will update you here as soon as we have any further information.

    For now, you can use a regular dropdown field:

    In the options for the field, you can change the special options to "countries" to produce the same list as the widget:

     

  • Profile Image
    JotForm Support

    Answered by TitusN on November 26, 2015 at 06:23 AM

    Hello , 

    The Country Picker widget has been resolved. 

    We're sorry it took a while - but we had to get to the root of the issue which had many dependencies. 

    We appreciate your patience - 

    Thanks!