The website keeps stalling, I can't get to my forms (which is a bit of a problem!)

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    RoyClarke
    Asked on October 15, 2015 at 06:28 PM
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    EltonCris
    Answered on October 16, 2015 at 01:57 AM

    I am able to access your forms and the my forms page loads normally as usual. Maybe it was a temporary server issue, would you mind checking it again this time?

    May I also suggest to relogin from your account or check it using different browser or ISP if you have any. Perhaps it's a browser or network issue on your end.

    If you are still having difficulties accessing the page after that, can you please provide us a screenshot on how it appears on your end? You can upload the screenshot here on forum.

    Thanks!

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    alltronicsbeveiliging
    Answered on October 16, 2015 at 03:19 AM

    Same problem for me, even the forms on my website take ages to load and dont load probarly.
    i'll open a new tread!

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    Roy Clarke
    Answered on October 16, 2015 at 04:21 AM

    Tried Internet Explorer - same problem, logged out, now can't log in again as website stalls

    All other websites fine on Firefox

    Only changes to computer recently was Windows 8 auto update yesterday

    Tried to upload screenshot but saved as pdf which wont upload

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    mert
    Answered on October 16, 2015 at 08:10 AM

    Hi,

    First of all, sorry for the inconvenience. Right now, it seems like some of our users are encountering this problem. From our side, I didn't replicate the same problem.

    While we are looking for the solution, I suggest you to re-embed your form with iFrame method again. You can find the guide from the link below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

    For new "Embed Form" wizard,

     

    I hope this one will fix your problem, please give us a feedback about its last state.

    Thanks.

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    mert
    Answered on October 16, 2015 at 08:38 AM

    Hi again,

    With respect to our tests, the problem should be fixed now.

    Please, try to preview your forms again and give us a feedback about it.

     

    Thanks for your understanding.