- RoyClarkeAsked on October 15, 2015 at 06:28 PM
- JotForm SupportEltonCrisAnswered on October 16, 2015 at 01:57 AM
I am able to access your forms and the my forms page loads normally as usual. Maybe it was a temporary server issue, would you mind checking it again this time?
May I also suggest to relogin from your account or check it using different browser or ISP if you have any. Perhaps it's a browser or network issue on your end.
If you are still having difficulties accessing the page after that, can you please provide us a screenshot on how it appears on your end? You can upload the screenshot here on forum.
- alltronicsbeveiligingAnswered on October 16, 2015 at 03:19 AM
Same problem for me, even the forms on my website take ages to load and dont load probarly.
i'll open a new tread!
- Roy ClarkeAnswered on October 16, 2015 at 04:21 AM
Tried Internet Explorer - same problem, logged out, now can't log in again as website stalls
All other websites fine on Firefox
Only changes to computer recently was Windows 8 auto update yesterday
Tried to upload screenshot but saved as pdf which wont upload
- JotForm UI DevelopermertAnswered on October 16, 2015 at 08:10 AM
First of all, sorry for the inconvenience. Right now, it seems like some of our users are encountering this problem. From our side, I didn't replicate the same problem.
While we are looking for the solution, I suggest you to re-embed your form with iFrame method again. You can find the guide from the link below:
For new "Embed Form" wizard,
I hope this one will fix your problem, please give us a feedback about its last state.
- JotForm UI DevelopermertAnswered on October 16, 2015 at 08:38 AM
With respect to our tests, the problem should be fixed now.
Please, try to preview your forms again and give us a feedback about it.
Thanks for your understanding.