What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it ok to use jotform for online credit card authorizations, like the form I have on my account?

    Asked by mellovacations on October 19, 2015 at 03:17 PM

    I was told by a colleague that it's against jotform policy to create online credit card authorization forms. Is this correct?


    Denise Mello

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    JotForm Support

    Answered by Welvin on October 19, 2015 at 04:57 PM

    Hi Denise,

    Yes, correct. Forms that would ask for credit card information using our plain text fields such as the text box field are considered as a phishing form. It's against our Terms of Use. Please edit your form and remove the credit card fields. Otherwise, your form might get caught and you will be auto-suspended.