What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Many of my forms have disappeared?

    Asked by M732burke on October 20, 2015 at 11:04 AM

    I logged out and logged back in.  Many, many forms (with important client data) have disappeared.  

    My Forms and in client
  • Profile Image

    Answered by elberth on October 20, 2015 at 11:19 AM

    The same thing happened to me!!!

    And the submissions also disappeared
  • Profile Image
    JotForm Developer

    Answered by irem on October 20, 2015 at 11:43 AM

    Hello M732burke,

    We are sorry for your trouble! We have checked your account and fixed the issue. Please check your account and forms again and let us know if the problem still exists.

    Please feel free to contact us for any further assistance.

    Thank you!