What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    URGENT: Hidden Fields WITH NO Conditions Applied

    Asked by LongwoodRCL on October 20, 2015 at 12:11 PM

    We use JotForm for all of our business forms. We are currently drafting the form below; however, two required fields are not showing up for the user. There are no conditions on either field. We have tried deleting the fields altogether & putting them back, but they are still not showing up. The field shows up when the "Position" is selected as "Desk Supervisor." When selecting "Desk Aide" it is hidden. The fields show up on the editor's view. Can this be corrected immediately? We need the matter resolved urgently for business purposes. 

    Page URL:

  • Profile Image

    Answered by LongwoodRCL on October 20, 2015 at 12:32 PM

    We have figured out the issue. Disregard.