JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
PayPal subscription need to be cancelled manually and occasionally take a bit longer than we'd like to process. However to cancel it yourself:
You can refer to these instructions to cancel it in your PayPal Account if you wish for it to be immediate:
(1) Login to your Paypal Account
(2) Find the latest payment you have made to JotForm or Interlogy
(3) Click the subscription number for that transaction
(4) Click on the "Cancel Subscription" button
If you have any further questions, let us know and we will be happy to help.