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Google Spreadsheet shows whole numbers instead of dates in the date fieldsAsked by b.portal on October 21, 2015 at 09:23 AM
Hi the team ;)
Unfortunately, the same problem come back since three weeks :(
I followed the same steps I descrived on this thread, and the result is like that :
the timestamp displays the date correctly in the existing lines (ancient) after reintegrating,
the timestamp displays the date correctly since about 1 week for the new entries,
and the problem come back.
I've do the steps of reinitialisation two times but doesn't work.
Can you help me please ?
Our developers added a new option to avoid conflict on the settings of your Google Spreadsheet and of the integration made. Please remove the integration first.
After that, re-integrate, but make sure to enable the option "PRE-FORMAT (To prevent spreadsheet locale conflict)".
After that, the date values should come to your spreadsheet with the correct format.
Do let us know if that works.
Okay Charlie I try it, and I come back if the problem come back.
Thank you very much for your reactivity ;)
You are welcome, I'm glad to hear that it helped. Please do update us if the problem persists.
Apologies for this. I went ahead and opened a separate thread for that specific problem so that I can escalate it better to our developers. Please refer to this link instead: http://www.jotform.com/answers/690923/. I have responded to your inquiry there.
Hopefully when the "Pre-format" option is available to be used the problem in the dates in the Google Spreadsheet will also be resolved.
Apologies for the inconvenience.