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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload field not showing in the submissions

    Asked by futurerenewables on October 21, 2015 at 10:47 AM
    The Client document uploads are also not showing on lots.
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    JotForm Support

    Answered by ashwin_d on October 21, 2015 at 12:25 PM

    Hello futurerenewables,

    I did check your form's submission page and found that the uploads are being captured correctly. Please check the screenshot below:

     

    Yes few of your submissions does not have uploads but it seems your users have not uploaded any files while submitting form. Please be noted that both the file upload form field you have in your form is not marked as required field. Please mark the file upload field as required field and that should solve your problem. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!