Created a form with paypal payment but the name/address is not carrying to paypal screen

  • dasramlall
    Asked on October 21, 2015 at 3:39 PM

    Created a form with paypal payment but the name/address is not carrying to paypal screen

  • Mike_G JotForm Support
    Replied on October 21, 2015 at 5:32 PM

    I would like to apologize for the inconvenience, however, if you are pertaining to the Full Name field and Address field on your form to be carried over to PayPal when someone makes a payment, unfortunately, it is not possible. But the name on the PayPal account of the payee will automatically appear on the payment. If you would like to have the address on the PayPal account of the payee to show, you can turn it on by, 

    Created a form with paypal payment but the name/address is not carrying to paypal screen Image 1 Screenshot 30

    And here's how it appears on the submission page. 

    Created a form with paypal payment but the name/address is not carrying to paypal screen Image 2 Screenshot 41

    I hope this helps. Let us know if you need any further assistance. Thank you.