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    New condition wizard - cannot scrolling locks after editing conditions

    Asked by psav on October 22, 2015 at 09:32 AM

    When I open the conditions on any part of my form, I can no longer scroll the form to continue editing without refreshing the screen. The conditions editor looks different also: I assume you've made an update.

    Page URL:
    https://form.jotform.com/32164019399963?

    form editor after viewing different scroll refreshing conditions editor
  • Profile Image

    Answered by Carina on October 22, 2015 at 11:50 AM

    Yes, we are updating the condition wizard. I apologize for any inconvenience. Does this happen with all the browsers and forms? 

    I cloned your form and could not replicate the same situation. You can try for now to append &old to the url like:

    http://www.jotform.com/?formID=52914530010946&old

    But please let us know if this is affecting all the forms and all the browsers so we can investigate further the cause of this situation.
    Let us know if we can assist you further.   

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    Answered by psav on October 22, 2015 at 12:45 PM
    Hi Carina:
    The scrolling problem has ceased, but I’m having issues with the behavior of my conditions that I’m troubleshooting with one of your team.
    Thanks for getting back to me.
    Best regards,
    Steve
    ----
    Steve Powell
    Operations Manager
    PSAV® Digital Services
    925 Freeport Parkway Suite 100, Coppell, TX 75019
    ■ office: 214.210.8065 ■ mobile: 214.243.7828
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    ...
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    Answered by Carina on October 22, 2015 at 02:31 PM

    Hi Steve

    Thank you for the update. I presume it is this thread that you mention:

    http://www.jotform.com/answers/687395 

    If the scroll situation get's back please let us know via this thread.

    Let us know if we can assist you further.