What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "Sorry you need to be logged in as user in jotform to use this feature" Infusionsoft error

    Asked by gsg121 on October 22, 2015 at 12:11 PM

    Every time I try to integrate my form it says I cannot until I am logged in. I've logged out, logged in, switched browsers... Any ideas...



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    Answered by Carina on October 22, 2015 at 02:57 PM

    Please try cloning  the form and then append &old to the url like:


    Let us know if the situation got solved.